Privacy policy
Introduction
– Brief overview of Tara Ollapally’s mediation services.
– Purpose of the policy page to inform clients.
Service policy
– Description of the mediation services offered.
– Eligibility criteria for availing of mediation services.
Privacy policy
– How personal and sensitive information is collected and used.
– Measures taken to protect client confidentiality.
– Any circumstances under which information might be disclosed (e.g., legal requirements).
Cancellation and refund policy
– Details on how to cancel a mediation session.
– Information on any fees or refunds associated with cancellation.
Code of ethics
– Tara Ollapally’s commitment to ethical standards in mediation.
– Expectations from clients regarding conduct and ethics.
Conflict of interest policy
– Explanation of how conflicts of interest are identified and managed.
– Disclosure requirements for both mediator and clients.
Complaints and grievances
– Procedure for clients to raise complaints or grievances.
– Process of how these issues will be addressed.
Data retention policy
– Duration for which client data is retained.
– Procedure for data deletion or anonymization after retention period.
Technology use policy
– Guidelines on the use of technology in mediation (e.g., virtual sessions).
– Security measures for protecting information in digital formats.
Amendments to policies
– Statement on how and when these policies may be updated.
– Obligation of clients to review the policies regularly.
Contact information
– Details on how clients can contact for queries regarding policies.
Acceptance of policies
– Acknowledgement that use of the services implies acceptance of these policies.